Refund Policy

At Annandale Distillery we strive to ensure your complete satisfaction with every purchase. If, for any reason, you are not entirely satisfied with your purchase, we’re here to help.

Returns:

You have 30 calendar days to return an item from the date you received it. To be eligible for a return, your item must be unused and in the same condition that you received it. Your item must be in the original packaging.

Refunds:

Once we receive your item, we will inspect it and notify you that we have received your returned item. We will immediately notify you on the status of your refund after inspecting the item. If your return is approved, we will initiate a refund to your original method of payment. You will receive the credit within a certain amount of days, depending on your card issuer’s policies.

Shipping:

You may be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable.

Contact Us:

If you have any questions on how to return your item to us, contact us at L.Currie@annandaledistillery.com

This policy aims to provide clarity and transparency to our customers regarding their rights and responsibilities when it comes to returns and refunds.